Description

Send new alert information to a shared chat channel or on-call analyst when they occur. Helpful for notification when alerts happen so that responding teams can be notified immediately and collaborate on triage in a shared environment.

Techniques

Examples

Triage new alerts in Google Alert Center with human oversight | Story Library | Tines

Manage Entro exposure notifications via Slack and Jira | Library | Tines

Triage Code42 alerts via Slack | Library | Tines

Triage alerts with agents using SOPs in Confluence | Library | Tines

Send Tines case notifications to subscribers in Slack or Teams | Library | Tines

References

How Auth0 uses Tines to deliver a faster and more efficient security alert response service | Tines

Elastic IT and security analysts unlock 750 days of lost time | Tines

How our engineering team improves the on-call experience with Tines | Tines

Slack for IT and Security: 5 ways to streamline requests and incidents

Elevating Security Alert Management Using Automation